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Lucas & Co
About Us
What We Do
How We Work
Why Choose Us?
Contact
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CLIENT SATISFACTION SURVEY
NAME
*
First Name
Last Name
Please click on the circle which best reflects your experience
*
The team at Lucas & Co. were professional and diligent in handing my case.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I felt confident in the level of legal expertise and knowledge shown by staff.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Staff were courteous, efficient and understood my needs.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The legal team negotiated well on my behalf and were tenacious in serving my interests.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I received useful and clear advice in e-mails and on the phone which kept me updated with progress.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Written communication was clear, direct and accessible.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I received a high standard of legal service for my fees which were good value for money.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Costs were clearly explained and transparent.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The settlement achieved on my behalf was successful and the case was resolved to my satisfaction.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I am happy with the service I received from Lucas & Co. and would recommend this firm of Solicitors to others seeking legal redress.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
What stood out most positively from your experience as a client of Lucas & Co? If there was a particular team member you want to comment on positively or negatively please do so.
How will my feedback be used? Your feedback is valuable. It will always be kept confidential. It will be used for internal training and management purposes. Where feedback is used for marketing purposes it will be strictly anonymised. We will take completion of the survey as permission to use your feedback for the above purposes. If however you would prefer not to have your feedback used by Lucas & Co. please click on the box below. Thank you very much for your time! Lucas & Co. Solicitors.
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